Terms of Use

Terms of Use

Terms of Use

Effective as of January 1, 2026.

These Terms of Use (“Terms”) govern all access to and use of the MacroGlide platform, including without limitation the website, any subdomains, web-based interfaces, desktop or mobile applications, application programming interfaces (APIs), analytical tools, data feeds, communication features, and any other products or services provided under the MacroGlide name (collectively, the “Service”).

MacroGlide LLC. and all of its brands listed in Section 12 and the corporate entities listed in Section 12 (collectively, “MacroGlide”, “us,” “we” or “our”) are part of the MacroGlide group of companies. Our brands, websites, apps, products, services and technologies are provided by the entities listed in Section 12 below. 

MacroGlide is an online multi-asset analytics and research platform designed to provide users with access to market data, charts, financial and statistical metrics, analytical tools, dashboards, comparison functionality, seasonality analysis, watchlists, and collaboration or messaging features (“Services”).

The Service aggregates, processes, and displays information obtained from a variety of sources, including third-party data providers, exchanges, licensors, and proprietary analytical methodologies. The scope and composition of the Service may evolve over time as new features, tools, datasets, or modules are introduced, modified, or discontinued.

MacroGlide does not operate as a broker, dealer, investment advisor, financial institution, exchange, or trading venue, and does not facilitate the execution of trades or transactions.

These Terms apply to all sources where Services may be provided: the web platform, desktop or mobile applications, internal or public APIs, and any related services operating under the MacroGlide brand.

Please carefully read Sections 1 through 15, which are the sections that apply to you.

By accessing, browsing, viewing, registering for, or using any part of the Service - whether as a registered user or unregistered visitor - you acknowledge that you have read, understood, and agree to be legally bound by these Terms, as well as any additional policies or notices incorporated by reference.

If you do not agree to these Terms, you must immediately discontinue all access to and use of the Service.

THESE TERMS CONTAIN LIMITATIONS OF OUR LIABILITY IN SECTION 8.

TO ATTENTION OF U.S. USERS: THESE TERMS CONTAIN A BINDING ARBITRATION AGREEMENT JURY TRIAL WAIVER, AND CLASS ACTION WAIVER CLAUSES IN SECTIN 15 BELOW, WHICH ARE APPLICABLE TO ALL U.S. USERS.

  1. Using the Services

1.1. Age. If you have not reached the Minimum Age (as defined for your country or region in), you are not permitted to create an account. You may only use the Services if you meet or exceed the Minimum Age.

1.2. Authority. You confirm that your use of the Services is permitted under applicable law. If you use the Services on behalf of a company, business, or other entity, you represent and warrant that you have the legal authority to agree to these Terms on that entity’s behalf. In such case, the entity is bound by these Terms, and references to “you” refer to that entity. If you access or manage an account on behalf of the account holder (for example, as an administrator, consultant, analyst, or similar role), these Terms apply to all actions you take on behalf of the account holder.

1.3. Indemnity. If you use the Services on behalf of a company, business, or other entity, or for commercial purposes, you and the relevant entity agree to defend, indemnify, and hold harmless the MacroGlide Entities (as defined in Section 7 below) from and against any claims, actions, or proceedings arising out of or related to your use of the Services or any breach of these Terms. This includes any resulting liabilities or expenses, such as claims (including those based on negligence), losses, damages, judgments, litigation costs, and attorneys’ fees

1.4. Member conduct. You agree not to use the Services in any manner that violates these Terms (or assist, facilitate, or support others in doing so), including to:

  1. make available any content that is harmful to children, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically, or otherwise objectionable

  2. violate any applicable laws or regulations;

  3. obtain or attempt to obtain unauthorized access to the Services or to our servers, systems, network, or data;

  4. make available any content that you do not have the right to make available or that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any person or entity;

  5. impersonate any person or entity; or forge or manipulate headers or identifiers to disguise the origin of any content transmitted through the Service;

  6. post content containing advertisements or other commercial solicitations without our prior written permission;

  7. make available viruses or any other computer code, files, programs or content designed to interrupt, destroy or limit the functionality of the Services or affect other users, including but not limited to the use of any ad-blocking technology; or

  8. interfere with or disrupt the Services or servers, systems or networks connected to the Services in any way.

  9. access or collect data, or attempt to access or collect data, from our Services using any automated means, devices, programs, algorithms or methodologies, including but not limited to robots, spiders, scrapers, data mining tools, or data gathering or extraction tools, for any purpose without our express, prior permission.

  10. use any materials or content from the Services, including without limitation any data, (a) to develop or maintain any database, archive, mobile application, data feed, widget, or other aggregated data product that competes with, or serves as a substantial replacement for, the Services, in whole or in part, or for any services provided by MacroGlide or its data providers, or (b) to offer any product or service that competes with, or acts as a material alternative to, the Services or the data supplied by MacroGlide or its data providers.

1.5. Use of Services. You are required to comply with all rules, guidelines, and policies applicable to the Services. You may not misuse, disrupt, or interfere with the Services, nor attempt to access them through any means other than the interfaces and instructions we provide. Your use of the Services must comply with applicable law. Unless expressly permitted otherwise, you may not access, use, or reuse the Services, in whole or in part, for any commercial purpose.

1.6. Fees. We reserve the right, at our sole discretion, to impose fees for accessing or using the Services, including any related support, whether such fees exist now or are introduced in the future. If fees are charged, our payment terms will apply, and we will notify you in advance.

1.7. Export Control. You agree to comply with all applicable export control and trade laws and regulations of the United States and other relevant jurisdictions, including, without limitation, the U.S. Export Administration Regulations and the embargoes and sanctions administered by the U.S. Department of the Treasury’s Office of Foreign Assets Control. You represent and warrant that: (1) you are not listed as a restricted or prohibited party on any government export or sanctions lists; (2) you will not export, re-export, or use the Services to transfer software, technology, or technical data to restricted persons or destinations; and (3) you will not use the Services for military, nuclear, missile, chemical, or biological weapons purposes, or for any other activities that violate applicable export or import laws.

1.8. Anti-Corruption Laws. You agree to comply with all applicable anti-bribery and anti-corruption laws, including laws that prohibit improper or unlawful payments to any person for a corrupt purpose in connection with these Terms.

1.9. Ownership and Reuse. Your use of the Services does not grant you any ownership rights or interests in the Services or in any content made available through them. You may not use any trademarks, logos, or branding associated with the Services without our prior explicit written consent. You must not remove, conceal, or modify any legal notices displayed on or in connection with the Services. Except where expressly authorized in writing, you may not copy, modify, license, lease, sell, distribute, transmit, publicly display or perform, create derivative works from, or otherwise commercially exploit any part of the Services, including content, advertisements, APIs, or software.

1.10. Software License. Provided that you continue to comply with these Terms, we grant you a limited, personal, royalty-free, non-transferable, non-assignable, revocable, and non-exclusive license to use the software and APIs made available as part of the Services. This license is solely for the purpose of enabling you to access and benefit from the Services in accordance with these Terms and any applicable additional terms or guidelines. You may not reverse engineer, decompile, or attempt to derive the source code of the software unless such restrictions are prohibited by law or we have given you explicit written permission. The software may automatically install updates, including security updates, without prior notice.

1.11. Support. Unless expressly stated otherwise, we do not guarantee the provision of support services for the Services. Any support that we choose to provide is offered at our sole discretion and does not obligate us to continue providing support in the future.

1.12. Different Versions of the Services. The availability of features may vary depending on the version of the Services you are using, your geographic location, or the version or software used by other users with whom you interact. Certain features may not be available in all countries, regions, or configurations.

1.13. Anti-Abuse Policy. We prohibit sending unsolicited emails or messages using our Services. You may not in connection with the Services engage in commercial activity on non-commercial properties or apps or high volume activity without our prior written consent. You may not engage in conduct or activity that is disruptive to the Services or the experience of other users.

2. Your Account; Notices

2.1. Account Information. Some our Services may require you to create or maintain an account. You are responsible for ensuring that all information associated with your account, including details provided at registration or subscription, is accurate, complete, truthful, and kept up to date. Except where otherwise specified for your country or region in Section 13, MacroGlide accounts are not transferable, and all rights related to an account end upon the death of the account holder.

2.2. Account Access and Security. You are solely responsible for all actions taken through your account. To safeguard your account, you must keep your password secure and confidential and must not use the same password for other services. Without limiting your statutory rights, if you lose your password or are otherwise unable to verify your account with MacroGlide, you acknowledge and agree that you may be unable to access your account and that any data associated with the account may be permanently unrecoverable.

2.3. Notices. MacroGlide may send you notices, including service-related communications and updates to these Terms, using various methods, including but not limited to email, postal mail, SMS or text messages, MMS, push notifications, in-app messages, postings within the Services, telephone calls, or any other reasonable means currently available or developed in the future. You consent to receive such notices through all of these channels. If you access the Services in violation of these Terms or in an unauthorized manner, you may not receive notices; however, you will be deemed to have received all notices that would have been provided had you accessed the Services in an authorized manner.

3. Privacy and Data Protection

Our Privacy Policy describes who we are, what information we collect from you and  how we manage your information, who we share it with, and your rights under data protection laws.

4. Procedure for Copyright or Other Intellectual Property Infringement Claims

We respect the intellectual property rights of third parties and expect our users to do the same. In appropriate situations and at our discretion, we may suspend, terminate, or take other necessary actions with respect to accounts of users who may be infringing. If you suspect that your copyright or intellectual property rights have been infringed, please write to us[DG2] .

5. Content in the Services, License Grant to MacroGlide and Consent to Use of AI

5.1. Content. Our Services may provide access to content that we did not create and do not own. Such content is the sole responsibility of the person or entity that makes it available. We are not responsible for the actions or behavior of third parties, including those you interact with through the Services. Services allow you to submit content. You, not MacroGlide, are fully responsible for any content you upload, post, email, transmit, or otherwise make available through the Services. We may remove or refuse to display content that violates these Terms or applicable laws, but this does not imply that we actively monitor, review, or screen all content. By using the Services, you acknowledge and accept that you may encounter offensive, inappropriate, or objectionable content.

5.2. Use of AI and Third-Party AI Providers.  Some of our Services include and/or may include in the future features powered by trusted third-party AI providers (“AI Providers”). By using these Services, you consent to sharing data you provide to us, or data within your MacroGlide account (including your e-mail address), with AI Providers to enhance features of the Services. In certain cases, your use of AI-powered features may also be subject to the AI Provider’s terms of service and privacy policy. You understand and agree that AI-generated content or responses may contain errors or inaccuracies and should not be relied upon without independent verification. MacroGlide does not control AI Provider content or responses and makes no warranties regarding their accuracy, completeness, or reliability, including content accessed through such responses. You also agree not to input sensitive personal information into any AI-powered queries.

5.3. Intellectual Property Ownership and License. Except as otherwise stated in the specific product terms or guidelines for a Service, you retain ownership of any intellectual property rights in content that you upload, submit, or share through the Services. By doing so, you grant MacroGlide a worldwide, royalty-free, non-exclusive, perpetual, irrevocable, transferable, and sublicensable license to:

(a) use, host, store, reproduce, modify, prepare derivative works (including translations, adaptations, summaries, or other modifications), communicate, publish, publicly perform, publicly display, and distribute such content in any form or medium, whether now known or developed in the future; and

(b) allow other users to access, reproduce, distribute, publicly display, create derivative works from, and publicly perform your content via the Services, as permitted by the features of those Services (for example, allowing users to re-blog, repost, or download content). Certain Services may include specific terms or settings that provide a different scope of content use. You must have all necessary rights to grant MacroGlide the license described above for any content you submit, share, or upload to the Services.

6. Modifying and Terminating the Services; Terminating Accounts

6.1. Changes to the Services. We are always improving and updating the Services. Unless your country or region says otherwise, we may add or remove features, set new limits, or temporarily or permanently suspend or stop a Service, without giving prior notice.

6.2. Ending Your Use of Services. You can stop using the Services at any time. You can cancel and delete your MacroGlide account by following this link[DG3] . For more details, see the Help Center. Please note that subscription cancellation or account deletion can only be completed through your personal account dashboard. Requests submitted via email or customer support cannot be processed.

6.3. Account Suspension or Termination. Unless your country or region says otherwise, we may temporarily or permanently suspend or terminate your account, or limit or restrict your access to some or all Services, at any time, without notice. This can happen for any reason, including if you violate these Terms, if a court orders it, or if your account is inactive.

6.4. Effects of Termination. Except as required by law, if your account is terminated, you will lose access to your username, password, and all content, files, and information associated with your account. Your username may also be reused by someone else. If you use a paid Service, please check our payment terms here[DG4] .

7. Warranties and Disclaimers

7.1. Disclaimer of Warranties and Representations

To the fullest extent permitted by applicable law, MacroGlide and its parent companies, subsidiaries, affiliates, officers, directors, employees, contractors, agents, partners, licensors, and distributors (collectively, the “MacroGlide Entities”) make no representations, guarantees, or warranties of any kind, whether express or implied, statutory, or otherwise, regarding the Services. The Services are provided “as-is,” “as available,” and “with all faults.”

You acknowledge and agree that your use of the Services, including any content, features, or data available through or linked from the Services, is entirely at your own risk. MacroGlide Entities do not guarantee that the Services will be uninterrupted, secure, timely, accurate, complete, reliable, free of errors, free of viruses or other harmful components, or suitable for any particular purpose. No advice, information, or content obtained through the Services creates any warranty or guarantee not expressly stated in these Terms.

Without limiting the generality of the foregoing, MacroGlide Entities make no warranties or commitments regarding:

- the accuracy, reliability, completeness, quality, or usefulness of any content within or linked from the Services, including third-party content;

- the performance, functionality, availability, or security of the Services, including mobile, API, and AI-powered features;

- the Services’ ability to meet your specific requirements, achieve intended results, or produce particular outputs;

- uninterrupted access to the Services or prevention of data loss, corruption, or unauthorized access;

- the effectiveness or reliability of any support, maintenance, or assistance provided in connection with the Services; or

- any third-party software, applications, or services that may interact with the Services.

You further acknowledge that no data transmission over the Internet or any storage technology can be guaranteed secure, and MacroGlide Entities expressly disclaim any warranty to the contrary. MacroGlide Entities are not responsible for errors, omissions, interruptions, failures, delays, or losses caused by your equipment, internet connection, or reliance on any data, content, or recommendations obtained through the Services

7.2. Disclaimer regarding investment decisions and trading

Decisions regarding the purchase, sale, holding, or trading of securities, commodities, or other investments carry inherent risk and should be made only after consulting qualified financial professionals. All forms of trading and investing involve the possibility of significant financial loss. In particular, day trading carries exceptionally high risk and may result in substantial losses. Before participating in any trading or investment strategy, you should seek advice from a licensed or otherwise qualified financial advisor. You should carefully evaluate whether such activities are appropriate for you, taking into account your financial situation and your ability to tolerate risk. In no event shall we be responsible or liable for any losses or damages suffered by you or any third party arising from trading or investment decisions made in reliance on any information, content, or materials provided through MacroGlide or our Services.

7.3. Disclaimer regarding hypothetical performance result

Hypothetical performance results are subject to significant limitations, several of which are outlined below. No guarantee or representation is made that any account will achieve profits or losses comparable to those illustrated. In practice, there are often substantial differences between hypothetical results and the actual performance of a specific trading strategy.

One key limitation of hypothetical results is that they are typically created using historical data and the benefit of hindsight. Additionally, simulated trading does not involve real financial exposure, and therefore no hypothetical track record can fully reflect the impact of financial risk present in live trading. Factors such as the ability to absorb losses or to consistently follow a trading strategy during periods of loss are critical and may materially affect outcomes. Moreover, numerous other market-related and execution-related factors cannot be fully incorporated into hypothetical performance calculations, all of which may cause actual trading results to differ materially and adversely from simulated outcomes.

7.4. Limitation of Implied Warranties

Some jurisdictions may provide implied warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or quiet enjoyment. To the maximum extent permitted by law, MacroGlide Entities expressly disclaim all implied, statutory, and common-law warranties, whether express or implied, including any warranties regarding:

·  the quality, performance, or suitability of the Services;

·  the accuracy, reliability, completeness, or legality of content, data, or information within or linked from the Services;

·  any products, services, or results obtained through the Services; or

·  uninterrupted or secure access to the Services.

This disclaimer applies even if a court finds that any warranty could otherwise exist under applicable law, and it applies to all users, including those in jurisdictions that may not allow certain disclaimers.

7.5. Additional Protection Regarding Third-Party Content

The Services may include content, links, advertisements, or software from third parties. MacroGlide Entities do not endorse, guarantee, or take responsibility for any third-party content or services. You agree that MacroGlide Entities are not liable for:

·  any errors, omissions, or inaccuracies in third-party content;

·  any damages or losses arising from your reliance on or use of third-party content or services; or

·  any interactions, agreements, or disputes with third parties accessed through or linked from the Services.

7.6. Risk Acknowledgment

By using the Services, you acknowledge and agree that you assume all risks related to the use of the Services, including the risk of personal, financial, or business loss, exposure to offensive or harmful content, reliance on AI-generated results, or exposure to security vulnerabilities. You agree that MacroGlide Entities are not liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from or related to your use of, or inability to use, the Services.

8. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AGREE AND UNDERSTAND THAT MACROGLIDE ENTITIES WILL NOT BE LIABLE FOR: ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, TREBLE OR OTHER MULTIPLES OF DAMAGES, EXEMPLARY OR PUNITIVE DAMAGES ARISING FROM OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF THE SERVICES. MACROGLIDE ENTITIES ARE NOT RESPONSIBLE FOR ANY LOST PROFITS, LOST REVENUES, LOST BUSINESS OPPORTUNITIES, DIMINUTION IN VALUE, INCLUDING ANY ALLEGED LOSS OR DIMINUTION IN VALUE OF PERSONAL INFORMATION, OR ANY OTHER LOSSES (COLLECTIVELY, “LOSSES”) ARISING FROM OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF OR ACCESS TO THE SERVICES, INCLUDING, BUT NOT LIMITED TO, LOSSES RESULTING FROM OR IN CONNECTION WITH: THE DELETION OF, ALTERATION OF, MIS-DELIVERY OF, OR FAILURE TO STORE DATA MAINTAINED OR TRANSMITTED BY THE SERVICES; THE LIMITING, SUSPENSION OR TERMINATION OF YOUR ACCOUNT; YOUR DOWNLOADING OR SHARING OF INFORMATION, INCLUDING PERSONAL INFORMATION, VIA THE SERVICES; THE UNAUTHORIZED ACCESS TO YOUR ACCOUNT OR ANY DATA MAINTAINED OR TRANSMITTED BY THE SERVICES; LINKS PROVIDED BY THE SERVICES OR THIRD PARTIES TO EXTERNAL SITES OR RESOURCES; YOUR DEALINGS WITH OR PARTICIPATION IN PROMOTIONS OF ADVERTISERS FOUND ON OR THROUGH THE SERVICES; OR ANY GOODS OR SERVICES SOLD BY SUCH ADVERTISERS. MACROGLIDE ENTITIES WILL NOT BE LIABLE FOR PROBLEMS CAUSED BY OTHERS, THE WRONGFUL OR UNLAWFUL ACTIONS OF THIRD PARTIES, OR AN ACT OF GOD. THE LIMITATIONS AND EXCLUSIONS IN THESE TERMS WILL APPLY WHETHER OR NOT WE HAVE BEEN ADVISED OF OR SHOULD HAVE BEEN AWARE OF THE POSSIBILITY OF ANY LOSSES ARISING.

TO THE FULLEST EXTENT PERMITTED BY LAW, MACROGLIDE ENTITIES ARE NOT LIABLE IN CONNECTION WITH ANY DISPUTES THAT ARISE OUT OF OR RELATE TO THESE TERMS OR SERVICES FOR ANY AMOUNT GREATER THAN THE AMOUNT YOU PAID TO US FOR THE SERVICES.

9. Feedback

By accepting this Terms of Use you agree that any recommendations, ideas, proposals, suggestions, comments, feedback, or other materials (“Feedback”) you provide to us regarding our products, services, websites, applications, or technology may be freely used by us for any purpose without notice, restriction, obligation, payment, or compensation to you. You further waive, or agree not to assert, any rights you may have now or in the future in such Feedback, including moral rights or similar rights to the fullest extent permitted by law.

10. Fee-Based Services and Billing.

Unless otherwise specified in the additional terms that apply to the Services you are using, the terms in this Section 10 apply to you.

10.1. We offer Services and subscriptions for a fee (“fee-based Services”). These fee-based Services are governed by the additional terms you agree to when you register for the fee-based Service and these Terms. If you register for a fee-based Service, you must designate a payment method and provide us with accurate payment and billing information and you have the ongoing obligation to keep the provided data up to date. Some fee-based Services require you to provide your ID.

10.2. The following important provisions apply to our fee-based Services:

10.2.1. Payments. You guarantee that you have reached the minimum legal age required to enter into a binding agreement. You agree to pay all charges for any paid Services you purchase, as well as any other fees or costs incurred through your account, including applicable taxes and government charges. You are responsible for all activity and charges associated with your account, including purchases made by you, by anyone you authorize to use your account, by users of any linked or sub-accounts, or by any person who accesses your account due to your failure to protect your login credentials.

10.2.2. Payment Methods. You authorize us to charge the payment method you designate for all applicable fees and charges. If that payment method fails or is declined, you authorize us to charge any other payment method associated with your account, even if it was provided for a different paid Service. You remain responsible for all charges regardless of payment failure. You authorize us to store and retain information related to your payment methods and to reuse payment information from prior transactions to facilitate future purchases. You also authorize us to obtain updated payment details from your payment provider in accordance with applicable card network rules. Where permitted by payment processors or issuing banks, we may continue charging a payment method after its expiration date. Certain payment methods, such as bank account transfers, may be subject to additional fees or surcharges.

10.2.3. Automatic Renewal. Many of our paid Services renew automatically. At the end of each subscription period, your subscription will automatically renew, and we will charge your selected payment method unless you cancel at least forty-eight (48) hours before the current subscription term expires. Unless otherwise specified in these Terms, renewals will be charged at the then-current standard rate, excluding promotional or discounted pricing. We may, at our discretion, bill charges separately or combine charges for multiple paid Services.

In the event that sufficient funds are not available on your selected payment method or account at the time of renewal, the system may, where technically possible, automatically renew the subscription for a shorter subscription period corresponding to the amount of available funds (for example, automatically converting an annual subscription into a monthly subscription).

10.2.4. Third-Party products. If case some of our paid Service includes products or services provided by a third party, you acknowledge and agree that your purchase and use of those products or services are also governed by the applicable third party’s terms of service and privacy policy. You are responsible for reviewing and accepting those terms before using the third-party offering.

10.2.5. Payment Terms. Charges for paid Services may be billed in advance and on a recurring or one-time basis, including daily, monthly, annual, or lump-sum billing, as described in the applicable Service terms. Charges will continue for as long as your subscription remains active, regardless of whether you access, download, or use the Service.

10.2.6. Fraud Protection. To help prevent fraud and verify payment information, we may take reasonable steps to confirm the validity of your payment method, including placing temporary authorization charges of less than one U.S. dollar (or the equivalent in your local currency), which may be promptly reversed. You authorize us to perform such verification measures.

10.2.7. Free Trials. We may offer free trial periods that allow you to try certain paid Services without charge for a limited time (“Free Trials”). Unless otherwise stated, if you do not cancel before the Free Trial ends, your subscription will automatically convert to a paid subscription and recurring charges will begin at the applicable rate until canceled. If you do not wish to be charged, you must cancel the subscription before the Free Trial period expires. We reserve the right to limit Free Trials to one per user or account and to restrict the combination of Free Trials with other promotions or offers.

10.2.8. Termination of Paid Services . We may modify, suspend, or discontinue any paid Service, in whole or in part, at our sole discretion and without prior notice, including associated support, content, or related offerings. If a paid Service is discontinued before the end of a prepaid subscription period, we will provide an appropriate refund for the unused portion of that period. You may cancel a fee-based Service at any time through your online account; however, such cancellation will take effect only at the end of the then-current prepaid subscription period, and the Service will remain available to you until the expiration of that period. No refunds or credits will be issued for any unused portion of the prepaid subscription term following cancellation..

10.2.9. No Refunds. All fees and charges are non-refundable except where otherwise stated in the terms applicable to the paid Service, required by law, or expressly provided below.

10.2.10. Change to Fees and Billing. We reserve the right to change our prices and billing practices at any time. You will be notified of any price increase at least thirty (30) days in advance. Subject to applicable law: (i) if you do not agree to a price change, your sole remedy is to cancel the paid Service before the new price takes effect; and (ii) continued use of or subscription to the Service after the price change becomes effective constitutes your acceptance of the new pricing.

10.2.11. Billing Disputes. You must notify us of any billing issues or discrepancies within ninety (90) days from the date they first appear on your billing statement. If you fail to do so within this timeframe, you agree that you waive any right to dispute those charges or discrepancies.

11. About these Terms

11.1. Changes to the Terms. Unless otherwise specified in these Terms, we may update or revise these Terms from time to time. Unless we state otherwise, any changes will take effect on the date they are posted on this page or on any replacement page. You are encouraged to review the Terms periodically. We will provide notice of any material changes in accordance with Section 2.3.

11.2.Use After Changes. You may stop using the Services at any time. However, if you continue to use or remain subscribed to any Service after the effective date of revised Terms, such continued use constitutes your acceptance of the Terms as updated.

11.3. No Third-Party Beneficiaries; Order of Precedence. These Terms govern solely the relationship between you and us and do not grant any rights to third parties. If there is any conflict or inconsistency between these Terms and any additional terms applicable to a specific Service, the additional terms will prevail only to the extent of that conflict.

11.4. Waiver and Severability. Our failure or delay in exercising or enforcing any right or provision under these Terms does not constitute a waiver of that right or provision. If any provision, or any portion of a provision, is held to be invalid or unenforceable, the remaining provisions will continue in full force and effect, and the invalid provision will be enforced to the maximum extent permitted so as to reflect the original intent of the parties.

11.5. Assignment by MacroGlide. We may assign or transfer these Terms, in whole or in part, including all related rights, licenses, and obligations, without prior notice and for any reason, including as part of a corporate transaction or internal reorganization such as a merger, consolidation, or liquidation.

12. Provider of Services

12.1.The Services are provided by MacroGlide LLC, File Number 805906709, 5900 Balcones Drive STE 100, Austin TX 78731. Not all Services or features may be available in your country or region. Different features may be available in different versions of the Services. Your Service provider may change if you relocate to another country and continue using our Services.

13. User-Generated Content

13.1. The Service may allow users to submit, share, or exchange content, including messages, comments, or configurations.

13.2. You retain ownership of your content but grant MacroGlide a worldwide, royalty-free, sublicensable license to host, store, display, process, and remove such content as necessary to operate and improve the Service.

13.3. MacroGlide does not endorse user content and is not responsible for its accuracy, legality, or consequences. MacroGlide may remove or restrict access to any content at its sole discretion, without notice.

14. Ownership of information; license to use MacroGlide; redistribution of data; non-display usage

14.1. Unless expressly stated otherwise, all rights, title, and interest in and to MacroGlide, as well as all information, content, and materials made available through MacroGlide or our Services - across all languages, formats, media, and jurisdictions worldwide - including, without limitation, all copyrights, trademarks, and other intellectual property rights therein, are and shall remain the exclusive property of MacroGlide, its affiliates, or its Data Providers, as defined in these Terms.

14.2. All rights, title, and interest in and to any data and/or other information provided by Services, including all such data or information made available through MacroGlide or our Services, in all languages, formats, and media worldwide, including all associated copyrights and trademarks, are and shall remain the exclusive property of MacroGlide, its affiliates, or the applicable Data Providers.

14.3. All content and market data made available on the MacroGlide platform, including but not limited to charts, alerts, webhooks, and any other forms of information, are licensed strictly for display-only use. This license is narrowly limited to personal use or internal business purposes and explicitly excludes and prohibits any form of non-display usage. Prohibited uses include, without limitation, automated trading, automated order generation, price referencing, order validation or verification, algorithmic decision-making, algorithmic or high-frequency trading, smart order routing, incorporation into operational control systems or risk management programs, or any other machine-driven or automated process that does not involve the direct, human-readable display of such data. Prohibited uses further include the creation of derivative products or services based on MacroGlide content, any processing, transformation, or enrichment of MacroGlide content, or any use that circumvents, conflicts with, or undermines the restrictions imposed by our Data Providers.

14.4. Notwithstanding anything to the contrary, MacroGlide expressly prohibits (i) any direct non-display use of its content or market data by users, and (ii) the development, offering, promotion, or use of any third-party products, tools, systems, or services that are designed to enable, facilitate, or support such non-display use. For the avoidance of doubt, it is strictly prohibited for any third party to create, market, provide, or operate any product or service that:

14.5. Uses, repurposes, derives from, or relies upon MacroGlide’s content or market data - including, without limitation, charts, alerts, webhooks, or other information - for automated trading, algorithmic analysis or decision-making, or any other non-display purpose;

14.6. Enables, assists, induces, or encourages MacroGlide users or any other parties to engage in conduct that violates these terms, including but not limited to automated order generation, price referencing, order verification, smart order routing, or the use of MacroGlide data in operational, compliance, surveillance, or risk management systems, or any machine-driven processes other than direct visual display;

14.7. Represents, advertises, or implies compatibility with MacroGlide or its features (including webhooks) for any use that is expressly prohibited under these Terms, thereby directly or indirectly contributing to violations of MacroGlide’s usage restrictions.

14.8. These restrictions apply universally and without exception to all persons and entities, regardless of whether they are direct users of MacroGlide or third-party service providers. Any functionality provided by MacroGlide, including webhooks or similar features, is made available solely for permitted display-based uses within the scope of personal or internal business purposes as defined herein. Any interpretation, adaptation, or exploitation of such functionality that violates either the letter or the spirit of these Terms is strictly prohibited. Any attempt by a third-party provider to assert that it does not itself use MacroGlide as a defense for enabling prohibited uses of MacroGlide content is hereby expressly rejected and declared without legal effect. All obligations and restrictions set forth herein apply equally to MacroGlide users and to any third-party entities whose products or services interact with, rely upon, or make use of MacroGlide data, whether directly or indirectly.

14.9. Except where expressly authorized by separate written agreement, our agreements with Data Providers strictly prohibit the sublicensing, assignment, transfer, sale, lending, distribution, or commercial exploitation of MacroGlide content, including market data, for any form of consideration or compensation. Without the prior express written consent of MacroGlide and the applicable Data Providers, you may not copy, reproduce, modify, translate, reverse engineer, decompile, disassemble, or create derivative works from any software, documentation, or related materials provided in connection with the Services.

14.10. Except as expressly permitted under a separate written agreement, commercial use of any MacroGlide Services or APIs is strictly prohibited. MacroGlide makes no representations or warranties and assumes no responsibility or liability with respect to any third-party software or services.

14.11. MacroGlide reserves the unrestricted right to take any and all actions it deems necessary or appropriate to enforce these Terms, protect its intellectual property and contractual rights, and preserve the integrity of its Services. Such actions may include, without limitation, conducting audits or investigations, suspending or terminating access, blocking users or visitors, and initiating legal proceedings against any users or third-party providers found to be in violation of these Terms. MacroGlide may seek injunctive relief, monetary damages, and any other remedies available at law or in equity to protect its interests, the interests of its Data Providers, and the integrity of the MacroGlide platform.

15.    Arbitration Agreement

15.1. Applicability of Arbitration Agreement. Subject to the terms of this Arbitration Agreement, you and MacroGlide agree that any disagreement, controversy, or claim arising out of or relating in any way to your access to or use of the MacroGlide website located at https://macroglide.com/ (and all associated sites linked to it) and/or of the MacroGlide services, any communications you receive, and/or the Terms of Use and prior versions of the Terms of Use (each, a "Dispute") will be resolved by binding arbitration, rather than in court, except that: (1) you and MacroGlide may assert claims or seek relief in small claims court if such claims qualify and remain in small claims court; and (2) you or MacroGlide may seek equitable relief in court for infringement or other misuse of intellectual property rights (such as trademarks, trade dress, domain names, trade secrets, copyrights, and patents). For purposes of this Arbitration Agreement, "Dispute" will also include disputes that arise from or involve facts occurring before the existence of this or any prior versions of the Terms of Use, unless those disputes were noticed prior to this Terms of Use, as well as claims that may arise after the termination of these Terms of Use.

15.2. Waiver of Jury Trial. YOU AND MACROGLIDE HEREBY WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO SUE IN COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY. You and MacroGlide are instead electing that all Disputes shall be resolved by arbitration under this Arbitration Agreement, except as specified in the subsection entitled "Applicability of Arbitration Agreement" above. There is no judge or jury in arbitration, and court review of an arbitration award is subject to very limited review.

15.3. Waiver of Class and Other Non-Individualized Relief. EACH OF US MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT ON A CLASS, REPRESENTATIVE, OR COLLECTIVE BASIS, AND THE PARTIES HEREBY WAIVE ALL RIGHTS TO HAVE ANY DISPUTE BE BROUGHT, HEARD, ADMINISTERED, RESOLVED, OR ARBITRATED ON A CLASS, COLLECTIVE, OR REPRESENTATIVE BASIS. ONLY INDIVIDUAL RELIEF IS AVAILABLE. Subject to this Arbitration Agreement, the arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by the party's individual claim. Nothing in this paragraph is intended to, nor shall it, affect the terms and conditions under subsection 15.6 below entitled "Batch Arbitration." Notwithstanding anything to the contrary in this Arbitration Agreement, if a final decision, not subject to any further appeal or recourse, determines that the limitations of this subsection, "Waiver of Class and Other Non-Individualized Relief", are invalid or unenforceable as to a particular claim or request for relief (such as a request for public injunctive relief), you and MacroGlide agree that that particular claim or request for relief (and only that particular claim or request for relief) shall be severed from the arbitration and may be litigated in the state or federal courts located in New York. All other Disputes shall be arbitrated or litigated in small claims court. This subsection does not prevent you or MacroGlide from participating in a class-wide or mass settlement of claims.

15.4. Rules and Forum. The Terms of Use evidence a transaction involving interstate commerce; and notwithstanding any other provision herein with respect to the applicable substantive law, the Federal Arbitration Act, 9 U.S.C. Section 1 et seq., will govern the interpretation and enforcement of this Arbitration Agreement, including the procedures governing Batch Arbitration, and any arbitration. The arbitration will be administered by the National Arbitration & Mediation ("NAM") in accordance with the NAM Comprehensive Dispute Resolution Rules and Procedure (the "NAM Comprehensive Rules") in effect at the time of arbitration, except as supplemented, where applicable, by the NAM Mass Filing Supplemental Dispute Resolution Rules and Procedures (the "NAM Mass Filing Rules"; together with the NAM Comprehensive Rules, the "NAM Rules"), and as modified by this Arbitration Agreement. The NAM Rules are currently available at https://www.namadr.com/resources/rules-fees-forms/. A party who wishes to initiate arbitration must provide the other party with a request for arbitration (the "Demand"). The Demand must include: (1) the name, telephone number, mailing address, and email address of the party seeking arbitration, and the account username (if applicable), as well as the email address associated with any applicable account; (2) a statement of the legal claims being asserted and the factual bases of those claims; (3) a description of the remedy sought and an accurate, good-faith calculation of the amount in controversy in United States Dollars; and (4) a statement certifying that the requesting party will pay any necessary filing fees in connection with such arbitration. Any Demand you send to MacroGlide should be sent by email to macroglide@gmail.com or regular mail to our offices located at 5900 Balcones Drive STE 100, United States Austin, TX 78731 MacroGlide will provide the Demand to your email address on file. Unless you and MacroGlide otherwise agree, or the Batch Arbitration process discussed in subsection 15.6 is triggered, the arbitration, including any in-person arbitration hearing, will be conducted in the county where you reside. If NAM is not available to arbitrate, the parties will select an alternative arbitral forum. Your responsibility to pay any NAM fees and costs will be solely as set forth in the applicable NAM fee schedules (the "Fee Schedules"), unless otherwise stated in this Agreement to Arbitrate. The arbitration will be conducted in the English language by a single arbitrator. The arbitrator will be either a retired judge or an attorney and will be selected by the parties from the NAM's roster of consumer dispute arbitrators, provided that if the Batch Arbitration process is triggered, NAM, without soliciting input or feedback from any party, will appoint the arbitrator for each batch, subject to your right to object to that appointment. If we are unable to agree upon an arbitrator within thirty-five (35) days of delivery of the Demand, then NAM will appoint the arbitrator in accordance with NAM Rules.

15.5. Authority of Arbitrator. The arbitrator shall have exclusive authority to resolve any Dispute, including, without limitation, disputes regarding the interpretation or application of the Arbitration Agreement, including the enforceability, revocability, scope, or validity of the Arbitration Agreement or any portion of the Arbitration Agreement, except that all Disputes regarding the subsection entitled "Waiver of Class and Other Non-Individualized Relief," including any claim that all or part of the subsection entitled "Waiver of Class and Other Non-Individualized Relief" is unenforceable, illegal, void or voidable, or that such subsection entitled "Waiver of Class and Other Non-Individualized Relief" has been breached, shall be decided by a court of competent jurisdiction and not by an arbitrator. The arbitrator shall have the authority to grant motions dispositive of all or part of any Dispute. The arbitrator shall issue a written award and statement of decision describing the essential findings and conclusions on which the award is based, including the calculation of any damages awarded. The award of the arbitrator is final and binding upon you and us. Judgment on the arbitration award may be entered in any court having jurisdiction.

15.6. Batch Arbitration. To increase the efficiency of administration and resolution of arbitrations, you and MacroGlide agree that in the event that there are twenty-five (25) or more individual Demands of a substantially similar nature filed against MacroGlide by or with the assistance of the same law firm, group of law firms, or organizations ("Claimant's Counsel"), within a reasonably proximate period of time, for example, a ninety (90) day period, NAM shall (1) administer the arbitration demands in batches of 100 Demands per batch (or, if between twenty-five (25) and ninety-nine (99) individual Demands are filed, a single batch of all those Demands, and, to the extent there are fewer than 100 Demands remaining after the batching described above, a final batch consisting of the remaining Demands); (2) appoint one arbitrator for each batch; and (3) provide for the resolution of each batch on a consolidated basis with one set of filing and administrative fees due per batch, one procedural calendar, one hearing (if any) in a place to be determined by the arbitrator, and one final award, which will provide for any and all relief to which the arbitrator determines each individual party is entitled ("Batch Arbitration"). NAM shall administer all batches concurrently, to the extent possible. All parties agree that Demands are of a "substantially similar nature" if they arise out of or relate to the same event or factual scenario and raise the same or similar legal issue(s) and seek the same or similar relief. To the extent the parties disagree on the application of the Batch Arbitration process, the disagreeing party shall advise NAM, and NAM shall appoint a sole standing Procedural Arbitrator or, should the circumstances so require, an Emergency Arbitrator, according to the NAM Rules, to determine the applicability of the Batch Arbitration process (the Procedural Arbitrator or Emergency Arbitrator, the "Administrative Arbitrator"). In an effort to expedite resolution of any such dispute by the Administrative Arbitrator, the parties agree the Administrative Arbitrator may set forth such procedures as are necessary to resolve any disputes promptly. The Administrative Arbitrator's fees shall be paid by MacroGlide. This Batch Arbitration provision shall in no way be interpreted as authorizing or creating a class, collective, and/or representative arbitration or action of any kind, except as expressly set forth in this provision, and nothing about the Batch Arbitration process will preclude any party from participating in any arbitration administered according to that process.

15.7. 30-Day Right to Opt Out. You have the right to opt out of the provisions of this Arbitration Agreement by sending written notice of your decision to opt out to: legal@MacroGlide.com, within thirty (30) days after first becoming subject to this Arbitration Agreement. Your notice must include your name and address, the email address you used to set up your MacroGlide account (if you have one), and an unequivocal statement that you want to opt out of this Arbitration Agreement. Any Opt-Out Notice will be effective only if you send it yourself, on an individual basis, and opt out notices from any third-party purporting to act on your behalf will have no effect on your or MacroGlide's rights. If you opt out of this Arbitration Agreement, all other parts of these Terms of Use will continue to apply to you. Opting out of this Arbitration Agreement has no effect on any arbitration agreements that you may currently have with us, including any previous versions of this Arbitration Agreement to which you agreed and did not timely opt out, which will remain in effect, and has no effect on any arbitration agreements with us you may enter in the future.

15.8. Invalidity, Expiration. Except as provided in the subsection entitled "Waiver of Class or Other Non-Individualized Relief," if any part or parts of this Arbitration Agreement (other than subsection 15.6) are found under the law to be invalid or unenforceable, then such specific part or parts shall be of no force and effect and shall be severed, and the remainder of the Arbitration Agreement shall continue in full force and effect. However, if subsection 15.6 of this Arbitration Agreement is found under the law to be invalid or unenforceable then, in that case, the entire Arbitration Agreement shall be void, and the parties agree that all Disputes will be heard in the state or federal courts located in New York. You further agree that any Dispute that you have with MacroGlide as detailed in this Arbitration Agreement must be initiated within the applicable statute of limitation for that claim or controversy, or it will be forever time barred. Likewise, you agree that all applicable statutes of limitation will apply to such arbitration in the same manner as those statutes of limitation would apply in the applicable court of competent jurisdiction.

15.9. Modification. You and we agree that MacroGlide retains the right to modify this Arbitration Agreement in the future. Any such changes will be posted at https://macroglide.com/ and you should check for updates regularly. Notwithstanding any provision in these Terms of Use to the contrary, we agree that if MacroGlide makes any future material change to this Arbitration Agreement, it will notify you. Your continued use of the MacroGlide website and/or services following the posting of changes to this Arbitration Agreement, constitutes your acceptance of any such changes. If you have previously agreed to a version of these Terms of Use with an arbitration agreement and you did not validly opt of arbitration then, changes to this Arbitration Agreement do not provide you with a new opportunity to opt out of your previous agreement to arbitrate. MacroGlide will continue to honor any valid opt outs of the Arbitration Agreement that you made to a prior version of these Terms of Use.

15.10. Governing Courts. To the extent that the Dispute is not covered by any arbitration agreement between you and us, it shall proceed before the state or federal courts located in New York (except for small claims court actions which may be brought in the county where you reside).

15.11. Governing Law. Dispute Resolution (Rest of the world). These Terms of Use and your use of the MacroGlide website located at https://macroglide.com/ (and all associated sites linked to it) or MacroGlide services are governed by the laws of New York, excluding its conflicts-of-law rules. If you are resident in a member state of the EEA or a country in which this Arbitration Agreement is prohibited by local law, this section does not apply to you, and the Terms of Use, your use of the MacroGlide services and any Dispute between us will be exclusively governed by U.S. state or foreign law, e.g. English law, and exclusively decided in the courts of England and Wales, except to the extent prohibited by law. If you are an individual consumer, you may be entitled to invoke the mandatory consumer protection laws of your country of residence, and/or to bring legal proceedings in the courts of that country. If MacroGlide needs to enforce its rights against you as an individual consumer in the EEA, we will do so only in your country of residence. The application of the United Nations Convention on Contracts for the International Sale of Goods (CISG) is excluded.